Terms & Conditions

The agreement between you and [COMPANY LEGAL NAME] for the use of LingxuAI.

Effective Aug 4, 2026

1. Agreement

These Terms & Conditions ("Terms") are a binding agreement between you, or the organisation you represent ("you"), and [COMPANY LEGAL NAME] ("we", "us"), governing your use of LingxuAI at app.lingxu168.com and its API (the "Service").

By creating an account you confirm that you have read and accept these Terms and our Privacy Policy. If you are accepting on behalf of a company, you confirm that you have authority to bind it. If you do not accept, do not create an account.

2. The Service

The Service helps you identify companies matching criteria you define, gather publicly available business contact information about them, organise the results in a workspace, and send outreach email from an email account you connect.

We provide the tooling. You decide what to search for, which records to keep, what to write, and who to contact. Those decisions, and their consequences, are yours.

We may add, change or withdraw features. If we withdraw a feature you materially rely on, we will give reasonable notice.

3. Accounts and eligibility

You must be at least 16 years old and able to enter a binding contract.
The Service is intended for business use, not for consumer or personal use.
You must give accurate registration details and keep them current.
You are responsible for your credentials, your API keys, and everything done through your account. Tell us promptly if you suspect unauthorised access.
Do not share one account between several people. Each person who uses the Service needs their own account.
New accounts are reviewed before activation. We may decline an account, and we are not obliged to give reasons.

4. Plans, seats and billing

Plans are assigned by us or by your reseller after an offline payment is submitted and approved. The Service does not take payment inside the application, and we do not collect card details through it.

Your plan sets quotas — for example how many discovery requests, enrichments and messages you may use in a period. Quotas are enforced by the Service.
Reseller accounts hold a pool of seats. A reseller is responsible for its own users and for the fees it charges them.
Fees are payable in advance and, except where the law requires otherwise, are non-refundable.
If a payment is not made, or a plan expires, we may downgrade or suspend access until it is resolved.
Attempting to circumvent a quota — including by creating extra accounts — is a breach of these Terms.

5. Acceptable use

You must not use the Service to:

Break any law that applies to you, your recipients, or the data you handle.
Send spam, chain letters, phishing, malware, fraudulent offers, or anything deceptive.
Harass, threaten, defame or impersonate any person or organisation, including by falsifying a sender identity.
Collect or contact data about people in their private capacity rather than their business capacity, or gather special categories of personal data.
Target individuals who have asked not to be contacted, or import a suppressed address in order to contact it again.
Resell, sublicense or redistribute data obtained through the Service as a standalone data product.
Reverse engineer, decompile, or attempt to derive the source code of the Service, except where the law expressly permits it.
Probe, scan, overload or interfere with the Service or its infrastructure, or attempt to access another customer's workspace.
Use the Service to build or train a competing product, or to benchmark it for a competitor without our written consent.
Automate access in a way that exceeds documented rate limits or degrades the Service for others.

6. Your responsibilities when sending email

Email you send through the Service is sent from your own connected account. In law and in practice you are the sender. We are not.

That means you are responsible for the content, the recipients, and for compliance with every rule that applies to the message. In particular you must:

Have a lawful basis to contact each recipient, and be able to demonstrate it.
Ensure the message relates to their professional role and to a genuine business purpose.
Identify yourself and your organisation truthfully. Never falsify headers, sender names, or reply-to addresses.
Use a subject line that reflects the content of the message.
Include a working way to opt out, and include your valid postal address where the law requires it.
Honour opt-out and unsubscribe requests promptly — within the period the applicable law requires, and in any event without delay. The Service provides a suppression list for this; keeping it up to date is your responsibility.
Stop contacting anyone who asks you to, and pass on to us any request that concerns data held in the Service.
Observe volume and rate limits — both ours and those of your email provider.

You must not use the Service for bulk unsolicited consumer marketing. It exists for targeted business-to-business outreach.

7. Anti-spam and marketing law

You must comply with all marketing and anti-spam laws that apply to you and to each recipient. Depending on where they are, that may include:

CAN-SPAM Act (United States): Accurate header and routing information, a non-deceptive subject line, identification of the message as an advertisement where applicable, a valid physical postal address, a working opt-out mechanism, and opt-out requests honoured within 10 business days.
GDPR and ePrivacy rules (EU/EEA and UK): A lawful basis for the processing, transparency about where you obtained the contact details, and an unconditional right to object to direct marketing.
CASL (Canada): Express or implied consent, sender identification, and a functioning unsubscribe mechanism.
PIPL (China) and other local regimes: Consent and cross-border requirements where personal information of individuals in China is involved.

We monitor for abuse. Complaints, high bounce rates, spam-trap hits or a pattern of unsolicited sending may lead to immediate suspension under section 10. Repeated or serious abuse ends the agreement.

8. Connected email and third-party accounts

When you connect a Google account, you authorise us to send messages you compose in the Service through that account. We request exactly one Gmail permission, https://www.googleapis.com/auth/gmail.send, alongside openid and email. That scope permits an outgoing message to be submitted for delivery and nothing else: it cannot read, search, list, download or modify any message in your mailbox, and gives no access to drafts, labels, settings, Contacts, Calendar or Drive. We do not read your mailbox, and the access we hold does not permit us to.

LingxuAI's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Your use of Gmail remains subject to Google's own terms and sending limits. We cannot raise those limits, and we are not responsible if Google restricts, throttles or suspends your account.
You are responsible for keeping the connection valid. If it lapses or is revoked, sending stops until you reconnect.
You may disconnect at any time in Settings, or revoke access directly in your Google Account at myaccount.google.com/permissions.
When you disconnect, the stored authorisation token is revoked and no longer used to reach your account, and it is erased when your account is deleted.
We do not use data obtained through these Google permissions for advertising, and we do not use it to train, retrain or fine-tune machine learning or AI models.
The same applies to any other third-party account or integration you connect.

We do not guarantee that any individual message will be delivered, or that it will reach an inbox rather than a spam folder. Deliverability depends on your domain reputation, your content and the receiving provider.

9. Lead data: accuracy and your obligations

Lead data is gathered from public sources and from providers you enable. It is provided as-is.

We do not warrant that any record is accurate, current, complete, or that a contact holds the role attributed to them. Verify before you rely on it.
Email validation results are indicative. A valid-looking address can still bounce.
For the personal data in your workspace you are the controller. You must have your own lawful basis for holding and using it, give the notices your law requires, and honour the rights of the people concerned.
You must promptly pass on to us any deletion or objection request that concerns data held in the Service, and act on your own copies and exports.
Once you export data, what happens to it is your responsibility.

10. Suspension and termination

We may suspend or limit your account immediately, with notice where practical, if:

we reasonably believe you are breaching these Terms, in particular sections 5 to 7;
your sending generates abuse complaints or threatens the reputation or availability of the Service;
we are required to by law, or by a provider we depend on; or
fees due for your plan are unpaid.

You may close your account at any time. On termination your right to use the Service ends, and we delete or anonymise your data in line with the retention periods in the Privacy Policy — except records we must keep. Export anything you need before you close the account.

An account declined at activation review, or disapproved afterwards, is deleted 7 days after the decision.

11. Intellectual property

The Service, its software, interfaces, documentation and branding are ours and remain ours. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription, for your own business purposes.
Content you put into the Service — your criteria, templates, notes, message copy and imported records — remains yours. You grant us only the licence needed to host, process and display it in order to run the Service for you.
You may use data obtained through the Service for your own business outreach and analysis. You may not repackage or resell it as a data product.
If you send us feedback or suggestions, we may use them without obligation or payment to you.

12. Disclaimer of warranties

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted or error-free, that data will be accurate or complete, that messages will be delivered, or that using the Service will produce any particular commercial result. Nothing in these Terms excludes liability that cannot lawfully be excluded.

13. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost business, lost goodwill, or lost or corrupted data, however caused.

Our total aggregate liability arising out of or relating to the Service is limited to the fees you paid for the Service in the twelve months before the event giving rise to the claim.

These limits do not apply to liability for death or personal injury caused by negligence, for fraud, or to any other liability that cannot lawfully be limited.

14. Indemnity

You will indemnify and hold us harmless against claims, losses, fines and reasonable legal costs arising from your use of the Service in breach of these Terms — in particular from the messages you send, from your handling of personal data in your workspace, and from any regulatory action or complaint concerning your outreach.

15. Privacy

Our Privacy Policy explains what personal data we handle and why, and forms part of these Terms. It also sets out precisely what we do — and do not do — with a connected Google account. Please read it.

16. Changes to these Terms

We may update these Terms. If a change is material we will give notice by email or in the application before it takes effect. Continuing to use the Service after that date means you accept the updated Terms. If you do not, close your account.

17. Governing law and disputes

These Terms are governed by the laws of [GOVERNING LAW JURISDICTION], without regard to conflict-of-law rules. The [COURTS OF THE GOVERNING JURISDICTION] have exclusive jurisdiction over any dispute, except that either party may seek injunctive relief in any competent court to protect its intellectual property or confidential information.

Before starting proceedings, please contact us — most disputes can be resolved quickly and directly.

18. General

These Terms and the Privacy Policy are the entire agreement between us about the Service, and replace any earlier understanding.
You may not assign this agreement without our consent. We may assign it to a successor in connection with a merger, acquisition or sale of assets.
If any provision is held unenforceable, the rest remains in force.
A failure to enforce a provision is not a waiver of it.
Neither party is liable for a failure caused by events beyond its reasonable control.
We give notice to the email address on your account; you give notice to the address in section 19.
Nothing here creates a partnership, agency or employment relationship.
These Terms are published in English and Simplified Chinese. The translation is provided for convenience; if the two versions differ, the English version governs.

19. Contact

Entity: [COMPANY LEGAL NAME]
Legal notices: [email protected]
Support: [email protected]
Postal address: [REGISTERED ENTITY NAME], [BUILDING NUMBER] Xiongchu Avenue, Hongshan District, Wuhan, Hubei 430079, CN